Project Effectiveness
Leveraging Team Leadership Skills
Building the Foundation for an Effective Team
Developing a Successful Team
Encouraging Team Communication and Collaboration
Handling Team Conflict
Leading a Cross-functional Team

Building the Foundation for an Effective Team

Course Number:
atm_01_a01_bs_enus
Lesson Objectives

Building the Foundation for an Effective Team

  • list the stages of team development
  • match personal qualities that team members should have with indicators of their presence
  • recognize the rewards derived from a collaborative approach to establishing team goals
  • sequence the steps that a given team should take to establish team goals
  • sequence examples of the steps for assigning team members to appropriate roles
  • recognize examples of effectively written guidelines for team conduct
  • identify examples of each category of team conduct guidelines
  • recognize strategies for forming a team and establishing its goals, roles, and guidelines

Overview/Description
The way in which a team is built is an important factor in determining team success. Leading a team quickly and smoothly into high performance mode requires the groundwork of pulling the right team together, setting team goals, and defining the standards of team behavior. In this course, you'll learn about the five stages of team development and strategies for selecting high-performing team members most suited for your project or team. You'll also learn about laying the foundation for a successful team, including setting team goals, assigning roles to individual team members, and defining specific guidelines that outline how team members should behave to minimize conflict and optimize team performance.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment

Building the Foundation for an Effective Team

Course Number:
atm_01_a01_bs_enus
Lesson Objectives

Building the Foundation for an Effective Team

  • list the stages of team development
  • match personal qualities that team members should have with indicators of their presence
  • recognize the rewards derived from a collaborative approach to establishing team goals
  • sequence the steps that a given team should take to establish team goals
  • sequence examples of the steps for assigning team members to appropriate roles
  • recognize examples of effectively written guidelines for team conduct
  • identify examples of each category of team conduct guidelines
  • recognize strategies for forming a team and establishing its goals, roles, and guidelines

Overview/Description
The way in which a team is built is an important factor in determining team success. Leading a team quickly and smoothly into high performance mode requires the groundwork of pulling the right team together, setting team goals, and defining the standards of team behavior. In this course, you'll learn about the five stages of team development and strategies for selecting high-performing team members most suited for your project or team. You'll also learn about laying the foundation for a successful team, including setting team goals, assigning roles to individual team members, and defining specific guidelines that outline how team members should behave to minimize conflict and optimize team performance.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment

Developing a Successful Team

Course Number:
atm_01_a02_bs_enus
Lesson Objectives

Developing a Successful Team

  • sequence the steps used to perform a training gap analysis
  • recall factors that directly influence team dynamics
  • match indicators of poor team dynamics with team-building activities that could be used to correct them
  • match strategies that encourage team participation with examples
  • recognize the effective use of rewards and recognition
  • recognize strategies for gaining commitment from team members in a given scenario
  • recall the steps in the GROW method for improving team performance
  • use strategies for improving a team's dynamics, strength, and performance

Overview/Description
Anyone who has worked in a project or team environment will tell you that team dynamics make a huge difference in the working environment. Developing effective project teams is one of the primary responsibilities of a team leader. In this course, you'll learn how to develop the team culture early on by establishing team member competencies and working to improve team dynamics. You'll also learn about methods used to encourage team participation and motivation and increase team members' commitment. Finally, you'll learn about the importance of assessing and improving team performance.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment

Developing a Successful Team

Course Number:
atm_01_a02_bs_enus
Lesson Objectives

Developing a Successful Team

  • sequence the steps used to perform a training gap analysis
  • recall factors that directly influence team dynamics
  • match indicators of poor team dynamics with team-building activities that could be used to correct them
  • match strategies that encourage team participation with examples
  • recognize the effective use of rewards and recognition
  • recognize strategies for gaining commitment from team members in a given scenario
  • recall the steps in the GROW method for improving team performance
  • use strategies for improving a team's dynamics, strength, and performance

Overview/Description
Anyone who has worked in a project or team environment will tell you that team dynamics make a huge difference in the working environment. Developing effective project teams is one of the primary responsibilities of a team leader. In this course, you'll learn how to develop the team culture early on by establishing team member competencies and working to improve team dynamics. You'll also learn about methods used to encourage team participation and motivation and increase team members' commitment. Finally, you'll learn about the importance of assessing and improving team performance.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment

Encouraging Team Communication and Collaboration

Course Number:
atm_01_a03_bs_enus
Lesson Objectives

Encouraging Team Communication and Collaboration

  • match characteristics of healthy team communication with examples
  • recognize strategies for overcoming the team communication issues of overcriticism and groupthink
  • recall strategies for dealing with interrupters and noncontributors
  • identify examples of strategies for fostering collaboration through team-oriented assignments
  • recognize strategies for using team-oriented messages to foster collaboration in action
  • classify examples of virtual team technologies as being for communication or conferencing
  • identify key areas for consideration when setting guidelines for virtual teams
  • recognize techniques for improving team collaboration through communication

Overview/Description
Establishing a successful team involves ensuring that team members can communicate with you and with one another and that they will work as a team rather than as individuals. Clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn techniques for encouraging effective communication and overcoming communication problems. You'll also learn strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual team communication and key considerations for establishing virtual communication guidelines.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

Encouraging Team Communication and Collaboration

Course Number:
atm_01_a03_bs_enus
Lesson Objectives

Encouraging Team Communication and Collaboration

  • match characteristics of healthy team communication with examples
  • recognize strategies for overcoming the team communication issues of overcriticism and groupthink
  • recall strategies for dealing with interrupters and noncontributors
  • identify examples of strategies for fostering collaboration through team-oriented assignments
  • recognize strategies for using team-oriented messages to foster collaboration in action
  • classify examples of virtual team technologies as being for communication or conferencing
  • identify key areas for consideration when setting guidelines for virtual teams
  • recognize techniques for improving team collaboration through communication

Overview/Description
Establishing a successful team involves ensuring that team members can communicate with you and with one another and that they will work as a team rather than as individuals. Clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn techniques for encouraging effective communication and overcoming communication problems. You'll also learn strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual team communication and key considerations for establishing virtual communication guidelines.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

Handling Team Conflict

Course Number:
atm_01_a04_bs_enus
Lesson Objectives

Handling Team Conflict

  • match causes of conflict with examples of the effect each has on a team
  • recognize examples of resolving conflict through improved communication
  • match conflict resolution techniques with circumstances in which they would be used
  • identify which collaborative conflict resolution technique should be used in a given scenario
  • recognize examples of the rules of principled negotiation
  • recall techniques for resolving trust issues in a team meeting
  • identify the recommended contents of a guideline for maintaining trust on a team
  • use techniques to resolve conflict among members of your team

Overview/Description
Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. The survival of a team depends on a team leader who can quickly recognize conflict, diagnose its cause, and use strategies to resolve the issue. In this course, you'll learn about what causes conflict on a team and the important role of healthy communication in handling conflict. You'll also learn about best practice approaches to resolving conflict and the tenets of principled negotiation. Finally, you'll learn guidelines for addressing one type of team conflict, lack of trust.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

Handling Team Conflict

Course Number:
atm_01_a04_bs_enus
Lesson Objectives

Handling Team Conflict

  • match causes of conflict with examples of the effect each has on a team
  • recognize examples of resolving conflict through improved communication
  • match conflict resolution techniques with circumstances in which they would be used
  • identify which collaborative conflict resolution technique should be used in a given scenario
  • recognize examples of the rules of principled negotiation
  • recall techniques for resolving trust issues in a team meeting
  • identify the recommended contents of a guideline for maintaining trust on a team
  • use techniques to resolve conflict among members of your team

Overview/Description
Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. The survival of a team depends on a team leader who can quickly recognize conflict, diagnose its cause, and use strategies to resolve the issue. In this course, you'll learn about what causes conflict on a team and the important role of healthy communication in handling conflict. You'll also learn about best practice approaches to resolving conflict and the tenets of principled negotiation. Finally, you'll learn guidelines for addressing one type of team conflict, lack of trust.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

Leading a Cross-functional Team

Course Number:
atm_01_a05_bs_enus
Lesson Objectives

Leading a Cross-functional Team

  • recall advantages of a cross-functional team
  • sequence examples of stages in the life of a cross-functional team
  • match examples of problems at the creation and formation and launch stages of cross-functional team development with the corresponding stages
  • identify problems encountered at the development and initial success stages of cross-functional team development
  • recognize examples of issues that occur at the cynicism and zone stages of cross-functional team development
  • identify characteristics of a successful cross-functional team leader
  • recognize examples of how to manage cross-functional teams successfully
  • recognize issues that arise in cross-functional teams and strategies for successful team management

Overview/Description
Many organizations have discovered the advantages of using cross-functional teams to accomplish their goals. While the diversity inherent to these teams can present certain challenges, successfully managing cross-functional teams is worth the reward. In this course, you'll learn about the benefits of cross-functional teams. You'll also learn about the various development stages of cross-functional teams and the risks at each stage. Finally, you'll learn about the key abilities a cross-functional leader should have and best practices for cross-functional team success.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

Leading a Cross-functional Team

Course Number:
atm_01_a05_bs_enus
Lesson Objectives

Leading a Cross-functional Team

  • recall advantages of a cross-functional team
  • sequence examples of stages in the life of a cross-functional team
  • match examples of problems at the creation and formation and launch stages of cross-functional team development with the corresponding stages
  • identify problems encountered at the development and initial success stages of cross-functional team development
  • recognize examples of issues that occur at the cynicism and zone stages of cross-functional team development
  • identify characteristics of a successful cross-functional team leader
  • recognize examples of how to manage cross-functional teams successfully
  • recognize issues that arise in cross-functional teams and strategies for successful team management

Overview/Description
Many organizations have discovered the advantages of using cross-functional teams to accomplish their goals. While the diversity inherent to these teams can present certain challenges, successfully managing cross-functional teams is worth the reward. In this course, you'll learn about the benefits of cross-functional teams. You'll also learn about the various development stages of cross-functional teams and the risks at each stage. Finally, you'll learn about the key abilities a cross-functional leader should have and best practices for cross-functional team success.

Target Audience
All levels of employees that lead and manage teams; anyone wishing to develop and refine their leadership skills in a team environment.

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